Cookie Policy
Last Updated: March 4, 2026 Effective Date: March 4, 2026
1. INTRODUCTION
Mrs Suite ("Mrs Suite", "We", "Us", "Our") is committed to being transparent about how we use cookies and similar tracking technologies on our website (the "Platform") at
[www.mrssuite.com].
This Cookie Policy ("Policy") explains:
●What cookies are and how they work
●What cookies we use and why
●How you can manage your cookie preferences
●How cookies relate to your privacy and personal data
This Cookie Policy forms part of and should be read alongside our Privacy & Data Protection Policy and Terms and Conditions, both of which are available on the Platform.
By continuing to use the Platform after being presented with our cookie notice, You consent to the use of cookies in accordance with this Policy, except where prior consent is not required by law.
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. We encourage You to review this page periodically.
2. WHAT ARE COOKIES?
A cookie is a small text file that is placed on your device — including your computer, tablet, or smartphone ("Terminal") — by a website when you visit it. Cookies are widely used by websites to make them work more efficiently, to enhance user experience, and to provide information to website operators.
2.1 How Cookies Work
When You visit the Platform, our web server sends a cookie to your Terminal's browser, which stores it locally. Each time You return to the Platform, your browser sends the stored cookie back to our server, allowing the Platform to recognise your Terminal and recall your preferences or session information.
2.2 What Cookies Are Not
It is important to understand that cookies:
● Are small, passive text files — they cannot execute programs
●Cannot carry viruses or install malicious software on your device
●Cannot access other information stored on your device
●Can only be read by the website that issued them
To learn more about cookies generally, visit www.allaboutcookies.org or www.aboutcookies.org
2.3 Similar Technologies
In addition to cookies, we may also use similar tracking technologies, including:
●Web beacons / pixel tags — Small invisible images embedded in web pages or emails that track user behaviour
●Local storage — Browser-based storage that retains data beyond a single session
●Session storage — Temporary browser-based storage active only for the duration of a session
●Fingerprinting — Technical data collected about your device and browser configuration for security and fraud prevention purposes
For the purposes of this Policy, all references to "cookies" include these similar technologies unless stated otherwise.
3. TYPES OF COOKIES WE USE
Cookies used on the Platform fall into the following categories:
3.1 By Duration
| Type | Description |
|---|---|
| Session | Temporary cookies that exist only for the duration of your visit to the Platform. |
| Cookies | They are automatically deleted when you close your browser |
| Persistent | Cookies that remain stored on your Terminal after your browser is closed, for a |
| Cookies | Cookies that remain stored on your Terminal after your browser is closed, for a defined period or until manually deleted |
3.2 By Origin
| Type | Description |
|---|---|
| First-Party Cookies | Cookies set directly by Eccelentia Travel when you visit the Platform |
| Third-Party Cookies | Cookies set by third-party services operating on our Platform, such as analytics providers, advertising networks, and social media platforms |
3.3 By Purpose
Cookies on the Platform are classified into four functional categories, as described in detail in Article 4 below:
| Category | Consent Required? |
|---|---|
| Strictly Necessary / Essential Cookies | ❌ No |
| Functional / Preference Cookies | ✅ Yes |
| Analytics / Statistical Cookies | ✅ Yes |
| Advertising / Marketing Cookies | ✅ Yes |
4. COOKIES USED ON THE PLATFORM
4.1 Strictly Necessary / Essential Cookies
These cookies are essential for the Platform to function correctly and cannot be switched off. They do not require your prior consent as they are necessary to provide the service you have requested.
They are used to:
●Enable core Platform functionality and navigation
●Maintain your session while you browse and complete a booking
●Allow access to secure, password-protected areas of the Platform
●Remember items added to your booking or wish list during a session
●Apply your security settings and detect fraudulent activity
●Ensure compliance with your cookie preferences
| Cookie Issuer | Cookie Name | Purpose | Duration |
|---|---|---|---|
| Eccelentia Travel | session_id | Maintains your active session while browsing and booking | Session |
| Eccelentia Travel | csrf_token | Security token to prevent cross-site request forgery | Session |
| Eccelentia Travel | cookie_consent | Stores your cookie consent preferences | 12 months |
| Eccelentia Travel | auth_token | Authenticates your logged-in account session | Session |
| Eccelentia Travel | booking_sessio n | Retains booking details during the reservation process | Session |
ℹ Because these cookies are strictly necessary, they cannot be disabled through our cookie preference centre. You may disable them through your browser settings, but this will significantly affect Platform functionality.
4.2 Functional / Preference Cookies
These cookies allow the Platform to remember choices you have made and provide enhanced, personalised features. They may be set by us or by third-party providers whose services we have added to the Platform.
They are used to:
●Remember your language and currency preferences
●Save your display settings and accessibility preferences
●Pre-fill forms with information you have previously entered
●Recognise you on return visits and personalise your experience
●Enable social media login functionality
| Cookie Issuer | Cookie Name | Purpose | Duration |
|---|---|---|---|
| Eccelentia Travel | user_preferences | Stores your language, currency, and display preferences | 12 months |
| Eccelentia Travel | recent_searches | Remembers your recent hotel searches for convenience | 30 days |
| Eccelentia Travel | wishlist | Saves your saved/shortlisted hotels | 30 days |
| NID | Remembers your preferences for Google services integrated on the Platform | 6 months |
4.3 Analytics / Statistical Cookies
These cookies help us understand how visitors interact with the Platform by collecting anonymous, aggregated information. This data allows us to improve the Platform's structure, content, and user experience.
Information collected includes:
●Pages visited and time spent on each page
●Navigation routes and user journeys through the Platform
●Error pages encountered
●Traffic sources and referral information
●Device type, browser, and operating system data
All data collected through analytics cookies is anonymised and used for statistical purposes only.
| Cookie Issuer | Cookie Name | Purpose | Opt-Out | Duration |
|---|---|---|---|---|
| Google Analytics | _ga | Distinguishes unique users and tracks visits | tools.google.com/dlpage/gaoptout | 13 months |
| Google Analytics | _gid | Distinguishes users across sessions | tools.google.com/dlpage/gaoptout | 24 hours |
| Google Analytics | _gat | Used to throttle request rate | tools.google.com/dlpage/gaoptout | 1 minute |
| Hotjar | _hjSessionUse r | Assigns a unique ID to each user for session tracking and heatmap analysis | hotjar.com/legal/compliance/opt-out | 12 months |
| Hotjar | _hjSession | Holds current session data | hotjar.com/legal/compliance/opt-out | 30 minutes |
4.4 Advertising / Marketing Cookies
These cookies are used to deliver advertisements that are relevant and meaningful to You. They may be set through the Platform by our advertising partners and are used to:
● Build a profile of your interests based on browsing behaviour
● Display targeted advertisements on the Platform and third-party websites
● Limit the number of times you see a particular advertisement
● Measure the effectiveness of advertising campaigns
● Track whether you have visited the Platform after seeing an advertisement
These cookies may share your data with third-party advertising networks. If you opt out of advertising cookies, you will still see advertisements, but they will not be tailored to your interests.
| Cookie Issuer | Cookie Name | Purpose | Opt-Out | Duration |
|---|---|---|---|---|
| Google (DoubleClick ) | IDE | policies.google.com/privacy | policies.google.com/privacy | 13 months |
| Google (DoubleClick ) | NID, SID, SSID | policies.google.com/privacy | policies.google.com/privacy | Variable |
| fr | facebook.com/help/cookies | facebook.com/help/cookies | 3 months | |
| li_at, JSESSIONID, Bscookie | linkedin.com/psettings/guest-controls | linkedin.com/psettings/guest-controls | Variable | |
| UserMatchHistory, lidc | linkedin.com/legal/privacy-policy | linkedin.com/legal/privacy-policy | 30 days |
5. COOKIE CONSENT & YOUR CHOICES
5.1 How We Obtain Your Consent
When you first visit the Platform, you will be presented with a cookie consent banner that allows you to:
●Accept all cookies — Enable all cookie categories for the best Platform
experience
●Manage preferences — Choose which categories of cookies you wish to accept
●Reject non-essential cookies — Accept only strictly necessary cookies
Your preferences will be saved and applied throughout your visit and on future visits for up to 12 months, after which we will ask for your consent again.
5.2 Withdrawing or Changing Your Consent
You may withdraw or update your cookie consent at any time by:
●Clicking the "Cookie Preferences" link in the footer of the Platform
●Adjusting your browser settings as described in Article 5.3 below
●Using the opt-out links provided in the cookie tables in Article 4
Please note that withdrawing consent will not affect the lawfulness of any processing carried out prior to withdrawal.
5.3 Managing Cookies Through Your Browser
You can configure your browser to accept, reject, or notify you before a cookie is stored on your Terminal. Please refer to your browser's help documentation for guidance:
| Browser | Cookie Settings Link |
|---|---|
| 🌐 Google Chrome | support.google.com/chrome/answer/95647 |
| 🦊 Mozilla Firefox | support.mozilla.org/kb/cookies |
| 🧭 Safari (Mac) | support.apple.com/guide/safari/sfri11471 |
| 🔵 Microsoft Edge | support.microsoft.com/microsoft-edge |
| 🔴 Opera | help.opera.com/latest/web-preferences |
| 📱 iOS (Safari) | support.apple.com/HT201265 |
| 🤖 Android | support.google.com/accounts/answer/61416 |
5.4 Third-Party Opt-Out Tools
You may also manage advertising cookies through industry opt-out tools:
● Your Online Choices (EU): youronlinechoices.eu
● Your Online Choices (UK): youronlinechoices.com/uk
● Network Advertising Initiative: optout.networkadvertising.org
● Digital Advertising Alliance: optout.aboutads.info
5.5 Impact of Disabling Cookies
Mrs Suite cannot be held responsible for any reduction in Platform performance or functionality resulting from cookie restrictions applied by the User. In particular:
●Disabling essential cookies may prevent you from completing hotel bookings or accessing your account
●Disabling functional cookies may mean your preferences are not saved between visits
●Disabling analytics cookies will not affect your ability to use the Platform
●Disabling advertising cookies will not remove advertisements but will make them less relevant to you
6. COOKIES & PERSONAL DATA
Some cookies may collect or be associated with Personal Data, particularly where you are logged into your Mrs Suite account. The collection and processing of any Personal Data through cookies is governed by our Privacy & Data Protection Policy.
Key principles include:
●Cookie data linked to Personal Data is processed in accordance with Applicable Regulations
●You retain all rights regarding your Personal Data as described in our Privacy Policy
●Personal Data collected via cookies is never sold to third parties without your explicit consent
●Cookie data is retained for a maximum of 13 months from first receipt, unless a shorter period applies
7. DO NOT TRACK SIGNALS
Some browsers include a "Do Not Track" ("DNT") feature that signals to websites that you do not wish to be tracked. As there is currently no universal standard for interpreting DNT signals, the Platform does not currently respond to DNT signals. However, you may use the cookie management tools described in Article 5 to control tracking on the Platform.
8.UPDATES TO THIS COOKIE POLICY
We may update this Cookie Policy periodically to reflect:
●Changes in the cookies and technologies we use
●Changes in applicable legislation or regulatory guidance
●Changes to our business practices or Platform functionality
The date of the most recent update is displayed at the top of this Policy. Where changes are significant, we will notify you via a prominent notice on the Platform or by email.
We encourage you to review this Policy each time you visit the Platform to stay informed about our use of cookies.
9. CONTACT US
If you have any questions, concerns, or complaints regarding our use of cookies or this Cookie Policy, please contact us at:
Email: info@mrssuite.com
Address: Mrs Suite, 1 Bond Street Colne
Lancashire BB8 9DG
Website: [www.mrssuite.com]
Phone: +448000372374
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection supervisory authority in your country of residence.
In the UK:
Information Commissioner's Office (ICO)
Helpline: 0303 123 1113
ico.org.uk
Mrs Suite — Transparent, Trustworthy, and Committed to Your Privacy
Legal Disclaimer: This Cookie Policy has been prepared as a professional draft based on industry best practices. Cookie laws and regulations vary by jurisdiction and are subject to frequent change. We strongly recommend having this Policy reviewed by a qualified legal professional specialising in data protection and ePrivacy law before publication, to ensure full compliance with all applicable regulations including UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and any other relevant legislation applicable to your business operations.